THE BASKETBALL WAREHOUSE IN-GROUND HOOP SYSTEMS
The Basketball Warehouse Hoop Systems are packaged across 4 boxes, with certain boxes being lengthy and weighty, necessitating a trailer or a sizable utility vehicle.
If you intend to collect a system in person, kindly reach out to us at support@thebballwarehouse.com or call us at +63 939 8162823 to coordinate a suitable time (ONLY FOR NCR AND NEARBY PROVINCES).
Alternatively, please allocate 3-7 days for the dispatch of Hoop Systems, contingent upon your location.
PLEASE TAKE NOTE
Our rims and courts may be dispatched from distinct locations, resulting in separate deliveries. Should you prefer to personally retrieve your order, please note that our pickup points for hoops and courts are also distinct.
We do not have a fixed arrangement with a particular shipping company and always strive to secure the most budget-friendly option to provide you with court or hoop systems.
In select cases, delivery expenses might be reduced if someone can assist the delivery driver with unloading the courts or hoop systems.
The Basketball Warehouse retains the right to modify shipping and delivery charges at any given point.
RETURNS POLICY
Change of Decision Policy
The Basketball Warehouse Hoop Systems
The Basketball Warehouse Hoop Systems are subject to a 7-day change of mind return policy, starting from the delivery date. If you alter your decision about The Basketball Warehouse Hoop System, you can return it to us for a refund, under the following terms:
- You are accountable for covering any delivery expenses linked to the return of The Basketball Warehouse Hoop Systems;
- You must furnish proof of purchase alongside the returned The Basketball Warehouse Hoop System;
- The Basketball Warehouse Hoop System is unopened, unused, and in its initial state, complete with all packaging;
- You will be subject to a restocking fee of P5,000.00 to account for the reintegration of The Basketball Warehouse Hoop System into our warehouse.
For those wishing to return The Basketball Warehouse Hoop Systems due to a change of mind, kindly contact us directly at support@thebballwarehouse.com or call +63 939 8162823.
The Basketball Warehouse Sports Interlocking Flooring
Due to the customized nature of The Basketball Warehouse sports interlocking flooring, The Basketball Warehouse cannot provide refunds or exchanges for these tiles due to a change of mind.
Express Warranties
Certain products within our range are accompanied by express manufacturer warranties as provided by the respective product manufacturers. For more details about these express warranties, please visit our Warranty Information page.
The Basketball Warehouse will aid customers seeking to file a warranty claim with the relevant product manufacturer. Customers requiring assistance with a warranty claim can reach us at support@thebballwarehouse.com or call +63 939 8162823.